Terms
By placing an order on our website, you automatically accept all terms of service listed below whether you have read them or not.
You are expected to read all terms of service before placing any order to ensure you are current with any changes or future changes.
1. Acceptance of the General Terms and Conditions of Use
By using our site and shopping with us (including purchases via E-mail or WhatsApp), you agree and accept our Terms of Use and all policies set out on it and elsewhere on the site.
It is important that you read our Terms carefully before using the site or shopping with us, as by contracting any of our services you will be agreeing to the Terms.
We reserve the right to make changes to the Terms of Use whenever necessary, and you can find the most recent version on this page.
If the user does not agree with any of the rules described in these terms, the user must immediately refrain from using the service.
2. Good use of the website
We value good use and behavior on our website. Therefore, it is prohibited to use the website to:
- Illicit purposes, promotion of illegal activities, apology for crime, and any other similar purposes.
- Denigrate, directly or indirectly, someone's image or reputation
- Using the site to purchase services for profiles for which you are not authorized.
- criticize, belittle, complain, insult, directly or indirectly, any political candidate.
When buying on our website, you confirm that you are the owner of the profile for which you are making the purchase or that you have authorization from it, in addition to agreeing not to infringe any legislation to which you are subject.
You agree and accept that you may have your account on our website suspended or disabled if you violate these Terms.
3. Good behavior on the website
We place great emphasis on the quality of our services and the satisfaction of our customers. We have online support to solve problems with orders or answer customer questions.
We understand that sometimes problems can happen and that the customer has every right to complain when necessary.
We guarantee that we will resolve all customer issues to the best of our ability within what we can do and within the rules of these Terms of Use.
However, we also reserve the right not to accept complaints that contain insults, offenses, name-calling, slander, discrimination and the like.
Messages of this type will not be answered and the user may have their account permanently suspended.
4. About services
The FOX WORLD PANEL site is characterized by the provision of Digital Marketing services on Social Networks.
Any product on the site is subject to price change or termination without prior notice.
When buying on our website, you affirm that you are 18 years of age or older and that you own or have authorization from the owner of the profile for which you are making the purchase.
5. Warranties and Limitations:
The account that will receive the request must be in public mode, it is not possible to send any of the website services to profiles in private mode.
It is the customer's responsibility to check that the profile or post is in public mode before placing the order. If an order is placed with a profile or post in private mode, it will be considered completed, it will be deducted from the customer's balance and it will not be possible to refund, cancel or chargeback.
For the delivery of the service, it is essential for the user to keep his profile "open" (public mode), otherwise the order will be cancelled.
If the social network for which you purchased the service performs an update, there may be a drop in the purchased services.
In the event of falls after receiving the order, the user may request a free replacement and if this is not possible, 100% of the amount paid for the purchase of the service will be refunded.
It is only possible to request replacement within the service replacement period. Each service has a different deadline.
Services described in the title with "SR" are not entitled to any replacement regardless of the amount of the drop or when it occurs.
When purchasing a service, wait for it to complete before purchasing again. Duplicate orders can cause conflicts in the system, as both will have the same count. (If this happens, it will be deducted from the customer's balance and it will not be possible to refund, cancel or revert.)
6. Replacement Rules
When a service is contracted, we guarantee the SHIPPING of the QUANTITY purchased, but we DO NOT guarantee its permanence, much less "eternal permanence".
Well, in any service, crashes after delivery can happen due to several factors beyond our control, including social media updates or even followers who unfollow because they are real people and may not be interested in the content of your profile.
To request a replacement, just go to the "Support" tab, then click on the "Create new ticket" button. Add the name "Replacement" and the "ID" of the order in the description in the title.
We offer FREE replacements in case of falls, according to the rules below:
6.1 - The service is NOT marked NO REPLACEMENT in the description.
6.2 - The fall occurred within the contracted replacement period
6.3 - The profile is in public mode and has the same name as the one used in the order
6.4 - The count of the photo, profile or video where the drop occurred is higher than what it was before sending the order and lower than the initial shipping value plus the purchase price.
6.5 - The replacement will be made based only on the counting of the ORDER.
There will be NO replacement outside these rules.
We will NOT replenish based on ANY other data. By purchasing you are agreeing to these Terms.
7. Delivery of services
After completion of the delivery of any service, it will not be possible for us to remove them from your account.
Delivery will be considered completed after the initial count plus purchased amount is reached. DO NOT buy simultaneously with us and other companies as this will disturb the count. We are NOT responsible if you do this and your purchase with us will be considered completed when it reaches the sum of the initial count plus the purchased amount. SÃ⊃3; buy if you agree with this question.
In some cases delivery may occur for GREATER than the quantity purchased. If this occurs, the user will NOT pay for the extra receipt, but also declares to agree that it will not be possible to remove the surplus.
After payment for the services, the shipment is scheduled, with NO means of cancellation or reversal. Only in cases where the delivery exceeds the period informed in the description of the service, the user will be able to request the return of the money, aware that the delivery can still occur.
Some services start faster. In rare cases onset can take up to 4 days. Once the shipment starts, completion will depend on the type of service contracted and the quantity, but in 99% of cases the shipment is completed in less than 3 days after the start. The maximum period is 15 days for any service offered on the site, because, from time to time, due to problems in the systems or an excess of orders, delivery may be delayed.
When an order is placed through the Panel, there is no way to cancel it. The "Refunded" status only occurs in two situations and is automatically done by the system itself:
1 -> When the link is wrong. In this case, the order is Refunded and the amount reversed to the Balance
2 -> When the system has a technical problem and cannot send your order, in this case it is also refunded and reversed to your balance
8. Payment
Payments made by Paypal will be charged the transaction fee (charged by them).
Payment is made in advance, via the addition of credits that can be converted into services. It is up to the customer to use the credits in the way they prefer.
Credits do not expire over time and there are no monthly fees to use the site.
Currently available payment methods are: PayPal, deposit, transfer and Bitcoin.
In the event that the customer opens a dispute or dispute with PayPal, or even with the credit card company, his account may be permanently suspended.
The customer requests reactivation of the account by closing the dispute in our favor, being at our discretion whether or not to accept the reactivation.
If it is accepted, the next additions of credits must be made only by deposit or transfer.
9. Prices
Each service has its own price, and a minimum and maximum amount that can be sent. Prices are subject to change without prior notice, either up or down.
We do not guarantee that the price of the service you want will be the same at the time your credits are released.
The deadline for releasing credits varies according to the payment method, and may take days in cases of bank DOC made on weekends.
10. Changes in terms
The user will be able to consult the most recent version of the Terms of Service on this page and at any time.
FOX WORLD PANEL reserves the right, in its sole discretion, to update, modify or replace any part of these Terms of Service by posting the updates and modifications on the website.
11. Cancellation/regret
As it is a digital service, the very nature of digital products and services removes the elements that justify the application of the right of withdrawal, the right of withdrawal is not applicable to the trade of exclusively digital products and services.
There will be no reversal of payments if the customer claims that he regretted the purchase. The customer is previously notified and aware of these terms, so he can choose not to buy if he does not agree.
12. Refund Policy
Only orders that are not delivered correctly within the service period will be reversed or refunded.
Orders placed incorrectly by the customer will not be refunded.
Duplicate orders will not be refunded.
Orders placed on our website are guaranteed confidential. This guarantee is not applied in case of opening a claim on websites for this purpose. In these cases, we may make public some purchase information, including link, service, quantity, before and after prints of the profile.
This is necessary to prove the provision of the service or to resolve doubts, both for the client and for other people who may read the open complaint.
Therefore, we recommend that if you have any doubts, use our support channel, thus keeping order information between our team and you.